Gameday at Notre Dame
Q: Can we bring chairbacks?
A: Unfortunately due to the close proximity of seats in the stadium, chairbacks are prohibited. Seat cushions are permitted.
Q: I have tickets and am in need of wheelchair seating how do I go about doing that?
A: You may exchange your tickets for accessible seating and this can be handled a couple different ways:
||(1) Send tickets along with a detailed letter explaining your needs, via a trackable method to our office. We will exchange those tickets for accessible seating and you can pick up them up at will call.
||(2) Drop tickets your tickets off at our Purcell Pavilion box office for exchange.
||(3) On game day bring your tickets to window 1 of the stadium to make the exchange.
Q: I am bringing my grandmother who isn't in a wheelchair but cannot climb the 58 rows to get to our seats what can we do?
A: We can exchange your tickets for easier access seating. Bring your tickets to window 1 of the stadium on game day and we will try to exchange for an area that does not require as many steps to climb.
Q: Can we bring strollers into the stadium?
A: Strollers are not permitted in the stadium.
Q: Can we bring bags into the stadium?
A: Beginning in 2013, the University has implemented a new bag policy. It can be viewed by clicking here.
Q: Can we bring in umbrellas?
A: The use of umbrellas inside the stadium is prohibited; it hinders the view of other fans.
Q: Can we smoke in the Stadium?
A: No, St. Joseph County has a smoking ban in public arenas and there are no pass outs.
Q: Does my infant child need a ticket?
A: Yes, for comfort, safety and security reasons, everyone regardless of age needs a ticket.
Q: What time does Will Call open?
A: General will call opens at least 3 hours prior to kick off. Player guest and visiting team will call opens 90 minutes prior.
Q: What time do the gates to the stadium open?
A: 90 minutes prior to kickoff.
Q: Can I purchase away game tickets through Notre Dame?
A: Unfortunately, Notre Dame generally receives a very small allotment of tickets through the school we are visiting and all available tickets go into our contributing Alumni Lottery.
Q: Can I rent a wheelchair?
A: No, the University does not offer this service.
Q: Can I purchase a parking pass for home football games?
A: A limited number of reserved parking passes for the Credit Union (CR) lot and the Innovation Park (K) grass lot are available. You must have purchased tickets through the Notre Dame ticket office for the game you request parking for. Please call the ticket office to purchase parking passes. Available parking on campus also includes the Burke Golf Course and White Field North, which do not require passes in advance. Please see Football Parking Patron Information for more information.
Q: Is drive-up game day parking available?
A: White Field and Burke Golf Course are our game day drive-up parking lots. Please see Football Parking Patron Information.
Q: I am bringing an RV or a limo to the game where can I park?
A: You can park your RV or limousine in White North. There is NO overnight parking on campus.
Q: We are bringing a bus to the game, where can we park?
A: If the bus is a commercial bus carrying more than 12 passengers with a CDL licensed driver the bus can park south of campus in the IP lot and should approach this lot via Angela Blvd. This lot is filled on a first come first serve basis and overflows to the White Field lot. No passes are required in advance.
Q: Do you have food at the games?
A: Yes, there are numerous concession stands in the stadium and around campus for the purchase of food and beverages. Alcoholic beverages are not permitted or sold in the stadium.
Q: I would like to attend Mass Saturday after the game, where and when are they?
A: Mass is celebrated 30 minutes following the conclusion of the football game at the Basilica and 45 minutes following the game in the Stepan Center.
Annual Football Lottery
Q: Who is eligible for the annual Football Lottery Process?
A: (1) Alumni, Parents and friends of the university who make their minimum qualifying annual contribution to the University by December 31st the year prior to the season we are entering.
(2) Monogram award winners who have made their annual dues to the Monogram Club.
Q: When do application go out to the Alumni/Monogram/Donors/Parents of upperclassmen?
A: Applications go out the middle of April and are due back the middle of May with results available in July.
Q: My child is an incoming first year student; do I have the opportunity to get football tickets?
A: First Year parents are sent applications, which may or may not have the same games offered as the upperclassmen parents; they are subject to change.Those applications go out the end of May and are due back in June.
Q: My son/daughter was admitted late or is a transfer student am I eligible for tickets?
A: Depending on the timing of late admission, if tickets are available a letter will be sent to notify the parents of the offer.
Q: When will I receive tickets won in the lottery?
A: All home game tickets won in the lottery are shipped via FedEx directly from our printers in Arkansas in the middle of August. Away game tickets won in the lottery are sent via the postal service approximately 3 weeks prior to the respective away game.
Q: When will I receive my refund check?
A: All refund checks are sent by the end of July.
Q: I won tickets to a game that I cannot attend can I exchange them for tickets to another game?
A: No, there are no refunds or exchanges for tickets received through our office. You may contact the Alumni Association at 574.631.6000 for information on their Consignment Sale.
Football Season Ticket Information
Q: Can I purchase season tickets for Notre Dame Football?
A: You can join the season ticket lottery wait list for football tickets, click here for more information.
Q: Can I transfer tickets to my son or daughter?
A: Please contact Ryan Boudway, Assistant Director, Season Tickets at 574.631.7356 for questions regarding the transfer of your season tickets.
Q: I am a Season Ticket Holder and have moved can I change my address with you?
A: Yes. However, for the security of your account, we require it in writing. The ticket holder can either email the change to email@example.com, fax the change to 574-631-0854 or mail it to our office.
Q: I am an Alumnus/a of the University and have moved can I change my address with the Ticket Office?
A: Alumni of the university should update their information with Alumni Files at 574-631-7959. The Ticket Office downloads information from Alumni Files twice a year and changes with the Ticket Office will be overridden during these downloads. IF you are expecting tickets or a recent mailing from our office we will certainly check your account to be sure we have the correct mailing information. If the information is incorrect, you will need to submit the change in writing by either email the change to firstname.lastname@example.org, fax the change to 574-631-0854 or mail it to the Ticket Office.
Q: I am faculty or staff member of the University and have moved can I change my address with you?
A: Faculty and staff of the university must update with Human Resources at 574-631-5900. The Ticket Office downloads information from Human Resources twice a year and changes with the Ticket Office will be overridden during these downloads. IF you are expecting tickets or a recent mailing from our office we will certainly check your account to be sure we have the correct mailing information. If the information is incorrect, you will need to submit the change in writing by either email the change to email@example.com, fax the change to 574-631-0854 or mail it to the Ticket Office.
Q: I am an Alumnus/a of the University, how do I get an application for the lottery?
A: Alumni are required to make an annual contribution to the University by the end of each calendar year in order to be eligible for the ensuing year's football ticket lottery. If you are unsure if a donation has been made, please contact Alumni Files at 574-631-7959.
Q: How do I get tickets to a Notre Dame home game?
A: There are a couple of different ways to obtain tickets to a football game if you do not participate in the alumni lottery:
||(1) You can check with the Ticket Office in late June to see if a public sale date has been set after the Alumni lottery has taken place.
||(2) You may call the week of any home game to check for availability. When visiting teams or University ticket allotments are returned, they go on sale for public purchase.
||(3) Fans are encouraged to check with our box office at the football stadium, window #2, on game day 3 hours prior to kickoff.